We are a team of dedicated accounting professionals who want to make your life easier.
We pride ourselves on being friendly, professional and proactive, working with you to make your business successful. We take the time to listen to you and understand your business. Our goal is to work in partnership with you to help achieve your goals.
We recognise that quality of life has different meanings to different people. Quality of life to you might be about maximising profit, helping you spend less time working in the business, or it might be sleeping better at night knowing that we are taking care of your tax obligations. We can work with you to achieve your definition of quality of life.
Success to us is:
- Our clients are doing well
- Our team is doing well
- Our suppliers are happy
- We are contributing to our community
- Our business is doing well
- You will receive timely, professional, high quality service
- You will always be treated in a friendly and courteous manner
- You will be respected and not taken for granted
- We will honour our commitments to you
- We will be readily accessible to you
- We are committed to innovative improvements and your ideas, comments and suggestions are always welcome
- Your telephone calls, emails and correspondence will be dealt with promptly
- We will be honest, up-front and open with you at all times
- We will make sure you are always aware of the services we provide and our areas of specialisation
- We will provide high quality services at a fair price
Our values are what underpin everything we do. We strive to live these values in a real way and expect you to interact with us in a similar fashion:
- Open communication
Mackay Bailey is a member of MSI Global Alliance (MSI), an international alliance of independent legal and accounting firms. Learn more about MSI here.